2024 Service Unit Fall Product Mentor Agreement

This form contains the Service Unit Fall Product Mentor Agreement.  Please complete each section and submit.

 

Once the form has been submitted, there will be a link on the Thank You page to complete the Troop Fall Product Agreement if needed. 

 

Summary of Position:  Support the annual Girl Scout of Eastern Massachusetts (GSEMA) Fall Product Program by volunteering time as a Service Unit Fall Product Mentor.  This position is responsible for working with troops within the service unit to support the Fall Product Program.

Expected Committment:  August - November, renewed annually

Reports to/Partners with: GSEMA Product Program Team

All GSEMA Fall Product Program volunteers agree to:  Be positive role models to all girls and adults while acting with integrity and adhering to the Girl Scout Promise and Law, and to maintain confidentiality on behalf of the Girl Scout organization and in accordance with the GSEMA Comprehensive Information Security Program (CISP).

This Product Program volunteer role description automatically incorporates the agreements made in the GSEMA Online Volunteer Agreement. If you have not completed that agreement yet, please do so now using the following link: Online Volunteer Agreement

Qualifications

• Must be a MY2025 registered adult member of Girl Scouts of Eastern Massachusetts
• Must have a current GSEMA CORI on file that is valid for the duration of the program
• Must have access to a computer with internet capability
• Comprehensive computer knowledge; willing to learn online database system-M2

Basic Responsibilities

• Be a positive role model to all girls and adults while acting with integrity and adhering to the Girl Scout Promise and Law
• Maintain confidentiality on behalf of the Girl Scout organization and in accordance with the GSEMA Comprehensive Information Security Program (CISP)
• Become familiar with the Product Program products, procedures, reward plan and troop incentives such that you are able to answer troop volunteer questions comfortably
• Encourage troop participation and promote the Product Program
• Act as a liaison between GSEMA Product Program Team and troop volunteers
• Receive program materials and distribute in a timely manner
• Provide support to Troop Product Program Coordinators and other troop volunteers

Product & Reward Responsibilities

• Ensure all troop orders have been entered into M2 by deadline.
• Be available to receive product delivered by trucking company during delivery day.
• Count all product before signing Delivery Ticket from delivery agent.
• Report damaged or missing product items to GSEMA Product Program team ASAP.
• Be available to receive rewards delivery - Date not confirmed.
• Count all recognitions before sorting by troop.
• Report damaged or missing reward items to GSEMA Product Program Team ASAP.
• Distribute product and rewards within a two weeks time.
• Ask each troop to recount product and rewards and sign receipt.

Financial Responsibilities

• Supervise Service Unit Fall Program activity by ensuring all troop bank account information is entered into M2 for each participating troop in your Service Unit.
• SUFPMs MUST NOT ENTER ORDERS IN M2 FOR TROOPS THAT HAVE NOT SUBMITTED TROOP BANK INFORMATION FORMS.
• If an order is found to have been placed by the SUFPM for a troop without having banking information on file, the SUFPM will assume financial responsibility for that order.
• Accept financial responsibility for products and girl reward's received from the Fall Program vendor, until signed for and received by troop volunteers.
• Hold rewards for troops with outstanding balances until notified by GSEMA.

Communications

• Conduct open and positive communications with Product Program team as needed.
• Read all Product Program weekly Sunday emails for program updates and safety tips.
  • If you have opted out of GSEMA emails, make sure you opt-in to receive Product Program updates.
• Use Product Program's communication platform, Band, to stay up-to-date on the program and to connect with peer volunteers.
• Proactively communicate with all troops within your Service Unit, reminders of program details and deadlines.
• Review our GSEMA Product Program webpage for full program details.

Communications Platform Policy

• I acknowledge that all real-time council Fall Program communications will be going through the Product Program's communication platform. I understand that if I choose to not download this app on my mobile device I could miss important Fall Program communications.

Terms & Conditions

I have read and agree to abide by the Service Unit for the 2024-2025 Product Program. This includes agreement with the the financial responsibilities of this position. I understand that failure to fulfill these responsibilities may result in release of volunteer appointment or non-reappointment to a volunteer position within GSEMA. Failure to abide by financial policies and procedures may result in collection action. I agree to receive any and all electronic mail and online communication from GSEMA Product Program.